Posted on: 19 May 2022 | Filed under Careers
The cog that keeps the wheels turning, the piecer of the puzzle – if you thrive on organisation, collaboration and problem-solving, here’s your sign to apply for our Community Manager role! Reson8 Asia has been handling national level conversations since 2012 and for many established clients, such as HPB, Mazda and more.
As a Community Manager, you will oversee the day-to-day queries and interactions with page fans and/or social media users. Support and facilitate clients to uphold the standards of social customer care and ensure response time meets clients’ expectations.
Responsibilities:
- Serve as a point of contact for client’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, TikTok
- Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive through active engagement
- Monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
- Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
What you will need:
- Minimum 2 year experience in Community Management
- Bilingual (Good flawless english + Native language in your country SG/ ID/ VN/ PH/ TH)
- Strong verbal and written communication skills
- Proficiency in navigating social media platforms such as Facebook, LinkedIn, YouTube, Instagram and Tiktok
- Good at multitasking, resourceful, able to take objective criticisms
- Keen about technology, social media, and digital content
Remuneration:
- Competitive salary offered
Please send your CV and resume to weijie.chow@reson8.asia